The Teaching-Family Model provides a comprehensive, family-driven and youth guided array of services which are organized in an integrated delivery system where all participants including families, youth, providers, and advocates share responsibility and accountability for the care and treatment of clients with mental health needs.  The outcomes demonstrate that clients using the Teaching-Family Model have greater success post treatment and move to environments less restrictive (costing society considerably fewer resources).  It is critically important to encourage agencies using this model of care to continue their practice as well as support other agencies in need of a quality program and/or resources.

TFA certification is the only certification available that demonstrates quality programming. Unlike other accreditations, it is focused on program components and as such, measures effectiveness by producing measurable outcomes because of implementation of an evidence-based program.  In addition, the certification process requires outcomes be demonstrated, further reinforcing the achieving standards designed to provide high quality delivery of services.  It is a reliable indicator of the programming importance of action and programming versus paper and administration.

Director of Quality Assurance and Risk Management
Katherine Means

Katherine Means has 10 years of experience in the Quality Assurance field, over 4 years of experience working with non-profit agencies, and over 5 years of experience working within state government. She attained her BA in Political Science from East Tennessee State University and her Masters in Public Administration from the University of Tennessee
Knoxville. Her education and work with state government and other agencies and organizations has equipped her with skills in program evaluation, personnel training and development, compliance monitoring, budget oversight, risk assessment analysis, program development, policy analysis, strategic planning, event planning, policy and procedure development, and grant writing.